Talking With Your Primary Care Doctor: A Guide for People With OI


People with osteogenesis imperfecta (OI) usually require the services of a health care team that includes a primary care doctor and several specialists. The primary care doctor is concerned with the overall health of patients. Children and adults with OI have the same general health needs as other people. For example, children with OI need immunizations and may get the usual childhood illnesses. Adults with OI may face minor illnesses and have the same risks as other adults for serious health problems, such as diabetes, cancer, and heart disease.

General principles for good communication

  • Keep detailed medical records and lists of fractures, how they occurred, and how they were treated. Include developmental milestones; immunizations; illnesses; surgeries; medical treatments; medicines; allergies; results of urine calcium, bone density, and other routine tests; and any complications from surgery, anesthesia, or treatments.
  • Keep a brief summary of key points in the medical history to share with a new doctor or when traveling. Include surgeries and complications.
  • Find a doctor who listens to you and who makes you feel comfortable.
  • Find a doctor who treats you with respect and is interested in the information on OI that you provide.
  • Find a knowledgeable and skilled doctor who has some expertise with OI, or is willing to consult medical literature and specialists to acquire expertise.
  • Plan ahead for emergencies. Learn how to contact the doctor, what to do on a weekend or holiday, and which hospital to go to. Discuss with your doctor what to do if he or she is unavailable or on vacation.
  • Work in partnership with your doctor: Follow through on prescribed medications or therapies, and provide complete and honest reports to the doctor.
  • When you answer your doctor’s questions, do not exaggerate, deny, or deliberately omit information.
  • Be an attentive listener.

Prepare for the appointment

  • Record any symptoms. Be specific about the date, time, location, and type of pain, and body temperature. It can help to keep notes on a calendar or in a diary.
  • Prepare a list of questions.
  • Ask questions in order of importance. Never leave the most important one for last.
  • Bring paper and pencil to write down the doctor’s answers.
  • Maintain a list of all drugs, drug dosage, vitamins, minerals, other nutritional supplements, over-the-counter medicines, and alternative treatments you are taking. Provide this list to your doctor at each visit.
  • Bring copies of any resources you have found, including medical literature or information found online.

The following list of questions is not a script. It is a list of ideas to help you have a productive conversation with your doctor. Review this list before your appointment, and select the questions that are important to you. Be sure to listen carefully during your appointment. Your doctor may answer many of these questions before you ask them.

Questions about symptoms:

  • If the doctor dismisses a symptom by saying, "It’s probably the OI," ask how the symptom would be evaluated if you did not have OI.

Questions about your general health:

  • What can I do in terms of diet that will help me stay healthy?
  • What other steps toward a healthy lifestyle do you recommend?

After hearing a diagnosis:

  • What does this mean?
  • What are the possible treatments?
  • What is the prognosis? (What can I expect might happen next?)
  • Is it necessary to see a specialist?

When tests, medications, or treatments are prescribed:

  • What is the exact name of the test, drug, or treatment?
  • Why is it needed?
  • Will my size influence the drug dose you prescribe?
  • What are the costs, risks, and benefits?
  • Are there any alternatives?
  • What will happen to me if I don’t have the treatment?
  • How do I take this medicine?
  • How do I prepare for this test?
  • When will I get the test results?
  • Will the orthopaedic rods and other implants in my body interfere with this test? (Certain types of rods interfere with an MRI [magnetic resonance imaging].)
  • Will this treatment affect my bone mineral density?
  • How should I take care of myself at home?
  • What warning signs or side effects should be watched for?

When there is a referral to a specialist:

  • What will the specialist do about this medical problem?
  • Why is this type of specialist being recommended?
  • Will you (the primary care doctor) send the necessary records, test results, or x-rays directly to the specialist?
  • Will the specialist keep you (the primary care doctor) informed about any new treatments?


  • How can I reach you if I have questions later?
  • When should I return for my next appointment?


For information on how to talk to your orthopaedist and other topics on osteogenesis imperfecta, contact:

NIH Osteoporosis and Related Bone Diseases ~ National Resource Center

Phone: 202-223-0344
Toll free: 800-624-BONE (2663)

Osteogenesis Imperfecta Foundation


The National Institutes of Health Osteoporosis and Related Bone Diseases ~ 
National Resource Center acknowledges the assistance of the Osteogenesis Imperfecta Foundation in the preparation of this publication.

For your information

For updates and for any questions about any medications you are taking, please contact

U.S. Food and Drug Administration
Toll Free: 888-INFO-FDA (888-463-6332)

For additional information on specific medications, visit Drugs@FDA at Drugs@FDA is a searchable catalog of FDA-approved drug products.

NIH Pub. No. 18-AR-8005

Last Reviewed

NIH Osteoporosis and Related Bone Diseases ~ National Resource Center

2 AMS Circle
Bethesda, MD 20892-3676
Phone: 202-223-0344
Toll free: 800-624-BONE (2663)
TTY: 202-466-4315
Fax: 202-293-2356

If you need more information about available resources in your language or another language, contact the NIH Osteoporosis and Related Bone Diseases ~ National Resource Center at

The NIH Osteoporosis and Related Bone Diseases ~ National Resource Center provides patients, health professionals, and the public with an important link to resources and information on metabolic bone diseases. The mission of NIH ORBD~NRC is to expand awareness and enhance knowledge and understanding of the prevention, early detection, and treatment of these diseases as well as strategies for coping with them.

The NIH Osteoporosis and Related Bone Diseases ~ National Resource Center is supported by the National Institute of Arthritis and Musculoskeletal and Skin Diseases with contributions from:

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